Unified Communications With ShoreTel And LCA Systems
The Power To Collaborate
ShoreTel’s Unified Communication technology is rapidly changing the way people work and communicate. This is accomplished by combining separate tasks and integrating them into one complete solution. Pulling together the power of the telephone, pure IP PBX phone systems and advanced enterprise mobility. This allows a business to empower work teams to communicate better and more cost-effectively.
Add to this, integrated tools like video conferencing, text and instant messaging, email, voicemail, speech to text, and many more ways to collaborate.
Designed For The Ultimate Customer Ease Of Use
The team at LCA Systems will design the ShoreTel Unified Communications system from the ground up. Once up and running, your users will be able to seamlessly integrate all communications and enterprise applications into one unified set of tools. A few clicks of the mouse and you can turn a phone call into a multimedia group collaboration.
Easy On Users And Easy On Your Network
The unique IP architecture of ShoreTel’s appliances allows you to control all aspects of your voice network from a single point of contact. With the ShareWare Director you have a back-end dashboard that acts as your single control panel for all aspects of your phone environment. With a foundation as simple and intuitive as this, you can scale up and expand across multiple sites, and even multiple corners of the globe.
This is all accomplished through a single web based administration interface. From there an IT operator can naturally and easily monitor and maintain the system from anywhere on the network. It all comes together like a turnkey operation. Once your system has been designed, programmed and tested, it will arrive to your work site all ready to go. Voice switches and IP phones are dynamically up and running the minute you plug them in.
Reliability And 99.999% Availability Translates Into 100% Peace Of Mind
One of biggest strong point for ShoreTel systems is its distributed architecture and its N+1 redundancy. What this means for you, is that any single point of failure is minimized through the use of Fail-Over backup systems. It also means you can come to expect five-nines availability on all your key business communication and mission critical operations.
Best of all, the system includes a platform that can instantly react to an Wide Area Network (WAN) failure. Simply by switching over to the traditional Public Switched Telephone Network (PSTN). Calls continue to be placed and received, without skipping a beat.
ShoreTel: Recognized For Having The Lowest Total Cost Of Ownership (TCO), Guaranteed
LCA Systems can provide your business a complete Total Cost of Ownership (TCO) analysis. After identifying and discussing your needs, and evaluating your current network environment it is possible to produce a VoIP phone system comparison. This tool can show you why ShoreTel can offer you the lowest TCO available in the market today.
Many customer can confidently report that they have successfully made a return on investment within 12 months (or less). Over a longer time frame a ShoreTel IP phone solution can reduce long distance costs across an entire company, while eliminating both missed calls more often, and do away with the need for expensive conference call services.
So How Does This All Work?
With LCA Systems, Unified Communications is easy to deploy, easy to maintain, and most importantly, easy to use. The two main pillars of our IP phone systems are the ShoreTel Core Software (ShoreWare) and the Shoretel Voice Switches (ShoreGear). The core software is what provides the single point of contact management system, the voice calling features and desktop computer applications. This all runs while the ShoreGear voice switches process incoming and outgoing calls, balance the processing load, while offering N+1 redundancy.
The ShoreGear switches are able to continuously work together to distribute resources across the entire network. Even in the case of a major Internet/WAN failure, each site has the ability to continue operating independently from headquarters. This unique architecture can also keep other components functioning as well.
All of the various voice applications that reside on the main server including auto-attendant, voice mail, call directory and many others, can continue to operate in the face of connection failures.
Using the ShoreTel Call Manager Tool each user can easily manage all their communication on the ShoreTel IP Desk Phone. It can also manage calls and contacts from a laptop/PC, mobile device or home telephone.
Once you add the ShoreTel Converged Conferencing appliance to the system, you unlock end user access to the full suite of Unified Communication features like: Instant Messaging, Call handling, Presence, Video and multimedia collaboration tools.
