August 29, 2011
Authored by: Norm Jones, Technical Marketing Engineer
Back in 2000, I started my career at as tech support, project management and installation. (I also answered the shipping/receiving door when not on support calls.) Before that I spent 10 years installing legacy phone systems, certified on Avaya, NorTel and Mitel systems. So I’m pretty comfortable around all systems.
In 2002 I took a position at Cisco. There was so much complexity to roll out, and I was not impressed with their voice technology. So I left Cisco to come back to ShoreTel –I knew and understood the value that ShoreTel’s brilliantly simple solution provides to customers.
Today I am focused on building out our executive briefing centers all over the world to help deliver the best in-room customer demo experience possible.
Labels: Customer Experiences, IP Phone Systems, Unified Communications
Article source: http://blog.shoretel.com/2011/08/shoretel-executive-briefing-center/